Tech Experience:
Technical Support Engineer
Wicresoft Shanghai
2021 - 2023
I specialized in Exchange online and I was responsible for:
Providing technical support for large and small businesses from Microsoft 365 products and services (some educational level services)
Responding to customer tickets.
Resolving Exchange Online and Microsoft 365 configuration issues.
Moderation and Advice from the Microsoft 365 forum community
System Administrator
Large and Small Veterinary Practise
2023 - Present
Monitor and maintain network performance.
Troubleshoot network issues and implement fixes.
Ensure secure and reliable internet connectivity.
Implement security protocols to protect sensitive data.
Regularly update antivirus and anti-malware software.
Provide technical support to staff and veterinarians.
Manage user accounts and permissions.
Install and update practice management software.
Troubleshoot software issues promptly.
Evaluate new technologies and recommend upgrades.
Plan for future IT needs as the practice grows.
EXPERIENCE
Creative Experience:
EX DJ/ Music Producer
Hangzhou, Yiwu, Shanghai, Jinhua- China
Residencies in Major Cities: Successfully held residencies in vibrant venues across major cities, captivating audiences with unique sets that blend deep house and chill music.
Track Releases: Released multiple tracks with Taiji Records, receiving positive feedback and increasing my visibility in the electronic music scene.
Event Collaborations: Collaborated with renowned artists and producers, expanding my network and enhancing my creative output.
Engagement and Growth: Built a loyal following through engaging performances and effective use of social media, resulting in increased attendance at my shows.
Technical Expertise: Developed a deep understanding of music production software and equipment, allowing for high-quality sound and innovative soundscapes.
Promotional Content Creation: Produced engaging promotional videos and materials that effectively showcased my music and brand, contributing to successful marketing campaigns.
2016-2020
DOWNLOAD
